pq77 Frequently Asked Questions

No, each person is allowed only one account at pq77. Creating multiple accounts is a violation of our terms and conditions and may result in the account being closed. Following this policy is essential to maintaining a fair playing environment.

Use the "Forgot Password?" option on the pq77 login page. A verification code will be sent to your registered mobile number or email. Once your identity is confirmed with the code, you can set a new password. If you have trouble, get help via 24/7 live chat.

Account verification, or the KYC process, is essential for protecting your account and preventing fraud. You may be required to submit an identity document (national ID card or passport) at the time of your first withdrawal. Once verification is complete, transactions become faster and more secure.

Deposits from bKash to pq77 are generally instant — in most cases your account balance is updated within a few minutes. Occasionally it may take 10–15 minutes due to bank server load. If you have an issue, let us know via live chat.

Yes, Nagad is fully supported. The minimum deposit amount at pq77 by any method is ৳100. This applies to bKash, Nagad, Rocket, and bank transfer alike. There are no extra charges for deposits.

The minimum withdrawal amount from pq77 is ৳1,000. Your money typically arrives in your bKash, Nagad, or Rocket account within 30 minutes to 3 hours. The same timeframe applies to bank transfers, though it may depend on bank working days.

pq77 does not charge any fees of its own for deposits or withdrawals. However, your mobile banking service provider (bKash, Nagad, Rocket) may apply transaction charges according to their own policies — that depends on the respective service's terms.

Absolutely. Rocket (Dutch-Bangla Bank Mobile Banking) is one of the supported withdrawal methods at pq77. After submitting a withdrawal request, the money should reach your Rocket account within 30 minutes to 3 hours. The minimum withdrawal is ৳1,000.

To bet on BPL (Bangladesh Premier League) matches at pq77, log in, go to the cricket section, and select the match you want. Various markets are available including match winner, toss, and top batter. BPL matches are also available in the live betting option.

Yes, pq77 is fully mobile-friendly. All slot games can be played through the browser on both Android and iOS devices. Games from PG Soft, JILI, and Pragmatic Play run just as smoothly on mobile. No separate app download is needed.

RTP (Return to Player) is the theoretical long-term return percentage of a game — for example, a 95% RTP means an average of ৳95 is returned for every ৳100 wagered. It is calculated over millions of spins, so results in a single session may vary.

pq77's live casino offers live baccarat, roulette, blackjack, Sic Bo, and many more games powered by Evolution Gaming and Ezugi. You get a real-time playing experience with live dealers. All tables are open 24/7 in Bangladesh time.

Aviator, made by Spribe, is available in the crash game section of pq77. A plane flies and the multiplier keeps rising — you need to cash out before the plane crashes. Strategy and deciding at the right moment are the key elements of this game.

pq77's fishing game section includes various popular titles from JILI such as Mega Fishing, Jackpot Fishing, and Happy Fishing. Players earn prizes by catching fish of different sizes and values. Shooting at larger fish and special targets gives more points.

New members at pq77 receive a 120% bonus on their first deposit — up to ৳20,000. For example, depositing ৳1,000 gives you a ৳1,200 bonus, making your total balance ৳2,200. Use the applicable promo code at the time of your first deposit to receive the bonus.

The wagering requirement for the welcome bonus is 10x. This means the bonus amount must be wagered 10 times before winnings from the bonus can be withdrawn. For example, for a ৳1,000 bonus, you need to complete a total of ৳10,000 in bets.

pq77's VIP program has four tiers — Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). Tiers are advanced through regular play. Higher tiers also come with a personal account manager and special offers.

pq77 VIP members receive cashback on their net losses each week. The cashback rate increases from Bronze through to Platinum. Cashback is generally credited to your account every Monday and can be used without any additional conditions.

Most bonuses can be used on slots, fishing games, and casino games. However, some bonuses may have restrictions on certain game categories. Read the detailed terms of the bonus offer or ask via live chat.